DPO Group provides services to companies based in various locations around the world - from Vladivostok to Los Angeles. We often call our customers on business matters, and sometimes just to find out how they're doing.
DPO Group has telephone numbers (DIDs) of an array of countries (even Sweden and Romania) to make calls to customers without spending too much money. This solution is useful for our customers, too. They call us on the number of their country and can enjoy cheap phone support.
We prefer to spend wisely what we earn. And we have deployed VoIP PBX system for our clients not to have tension about the telephone bills.
SLA - quality guaranteed!
In order to make our customers feel confident that their requests for technical support will be resolved in timely and complete manner, we have implemented a Service Level Agreement (SLA) which covers all standard support packs. There is no any standard package for Network Management service (it depends on customer's requirements), so we can develop a special SLA covered plan for you.
VoIP PBX: an effective way to reduce costs and maximize the productivity of telephone communications.
With your IVR (Interactive Voice Response) system you will never miss that important call. IVR identifies which of your company numbers was called on (if you have several DIDs for clients from different countries or regions around the globe) and offers an interactive voice menu in the language most frequently used by the caller. Your customers can directly contact the exact department they need by dialing corresponding extensions. The VoIP PBX is a sophisticated system that needs to be deployed by competent specialists.
We don't mean to boast, but our engineers are true professionals in VoIP PBX Deployment and Management. We provide services to businesses of all sizes and kinds from small companies to large call centers, for which the VoIP PBX is not a luxury, but a business necessity.
We offer our knowledge and skills to support you in the following areas:
- Development of infrastructure and VoIP network, identifying the resources needed to implement your project (the number of clients, VoIP lines, etc.).
- Designing a VPN configuration, security policies, and other important issues.
- VoIP Infrastructure Management (we deal with problems like service quality, resource use, etc.).
- VoIP resources Optimization (troubleshooting, reconfiguration).
- Hardware and Software Configuration. We work with Asterisk, OpenSER (Kamailio) / OpenSIPS, FreePBX (and derivatives such as trixbox, elastix, and flashpbx).
- VoIP resources Redesign/Extension.
- Load Balancing Configuration.
Contact us (livechat, helpdesk, phone) and find out what VoIP PBX Set-up and Management options we can offer your business.
How much does VoIP PBX Set-up and Management cost?
We'll give you an approximate cost of our service after you send us an outline of how your telephone network should look like. If you already have a telephone network, just give us a description and we will provide you with a quote on how much a management plan would cost. We will estimate the amount of work and get back to you with the approximate time needed for it as well as the hourly rate.
Want to know exactly how much VoIP PBX Deployment and Management will cost you?
Contact us and we will help you to do it effectively.